Why Choose Consumers Life?

About Us Why Choose Consumers Life?

Consumers Life is an Ohio company, based in Ohio and serving Ohioans. We are part of Medical Mutual, the oldest and largest health insurance company in Ohio. Consumers Life is dedicated to serving our community with the high quality products and award-winning service our members expect.

If you’re considering choosing Consumers Life, here are just a few things to note:

  • We have many plans and options, and we can customize them to meet employer needs.
  • Our employees support our business members with our one-of-a-kind Mutual Appreciation program.
  • Our superior customer service is second to none – 98 percent of claims are paid within five business days and claims are processed accurately 99 percent of the time.
  • We offer easy administration, including combined billing with group health, dental, vision and life/disability products and access to EmployerLink, our online billing and enrollment tool.
  • We are affiliated with many chambers and associations, with special plans and rates for members, including:
    • COSE
    • Toledo Chamber of Commerce
    • Richland Area Chamber of Commerce
    • Public Employees Benefits Association
    • Insurance Trust for Michigan Public Entities
  • Our senior leadership is accessible for customers and brokers to discuss issues and opportunities.

Contact Us

Have questions? Contact us using the information below. We're here to help.

BY EMAIL

Fill out our online form to email us if you are interested in our products or if you are a current member:

Email Us

BY PHONE

Call us at 866.925.2542

BY MAIL

Send us mail at:
Consumers Life Insurance Company
15885 West Sprague Road
Strongsville, OH 44136-5197