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Sign In to My Health Plan


Personal Health Plan Payment Options

Online

Save paper and time by paying your monthly Personal Health Plan bill online! You can pay by credit card, debit card or bank account withdrawal. Simply use the My Health Plan login on the right of this page.

In addition to one-time payments, you are able to set up a recurring monthly payment that deducts your invoice amount on your due date using the payment method of your choice.

Phone

  • To make a one-time payment or to set up recurring monthly payments, call our payment line, which is available 24 hours-a-day, seven days-a-week at:

    800.384.1882

Mail

  • To make a one-time payment by check or money order, include your invoice and nine-digit group number with your payment and please mail to:

  • Medical Mutual of Ohio
  • P.O. Box 951918
  • Cleveland, OH 44193


Please Note: If you choose to pay your monthly payment through your bank's online bill pay, please include your nine-digit group number in the payment information. If your payment amount changes, please remember to update your bank account with the new monthly amount.


If you have questions about your Personal Health Plan coverage or claims, please call our Customer Service department at 800.523.8558 during the following hours:

Monday – Thursday: 7:30 a.m. to 7:30 p.m.
Friday: 7:30 a.m. to 6 p.m.
Saturday: 9 a.m. to 1 p.m.



My Health Plan Login

Log in to My Health Plan to pay your bill, view & manage your personal health information, claims and more.

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Not Registered? Register Here.


Please remember, due to the name change on July 1, Indiana and Michigan residents should now log into My Health Plan through the Medical Mutual website. Your username and password have not changed.


Please note: We were unable to transfer a small number of users because the chosen user name was already in use on MedMutual.com. If your user name was already in use on the Medical Mutual website, you will need to create a new user name and password.

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